Senior Distribution Centre Manager - South East, Basildon

Position posted on 2018-02-16 17:12:55

Hours: 40 hours 0ver 5 days

Salary: £60,000 per annum plus company car and benefits

Covering Basildon and Basingstoke Warehouses

Role Summary:

To efficiently and effectively manage multiple Distribution Centre (DC) operations to provide excellent customer service within agreed budgets and forecasts.

Core Performance Areas:

  • Manages systems for effectively unloading and receiving goods into the DC's in line with company policy and practices to achieve the safe delivery in perfect condition of customer orders.
  • Ensures the effective supervision of removal of packaging from goods received and appropriate disposal of waste materials in line with company policy to ensure a clean, safe and tidy working environment.
  • Working alongside the DC Managers, to ensure that the relevant DC's financial budget is adhered to.
  • Manages, as appropriate, team members in the moving, handling and storage of goods within the warehouse in line with established policy and work practices to ensure the good condition of customer goods and optimum use of DC space and facilities.
  • Monitors staffing levels to ensure that adequate cover is available in all DC's at all times.
  • Reviews the weekly board reports from each DC, providing feedback and setting required actions, where necessary.
  • Working alongside the Regional Manager to ensure that all DC's achieve the targets set by the Board of Directors.
  • Ensure the smooth running of the DC network in the absence of the Regional Manager
  • Manages and undertakes, as appropriate, quality inspections of goods for delivery, agrees and/or initiates remedial action as required and ensures goods are wrapped for despatch in line with company policy and established working practices.
  • Manages training in the moving, handling and loading of goods, for delivery to customers, in line with established company policy and working practices to ensure the safe despatch, in perfect condition, of customers goods.
  • Maintains general good housekeeping within the DC's to ensure the achievement of a clean and safe working environment and oversees the basic maintenance of portering equipment to ensure the optimum performance of moving and handling aids.
  • Operates and maintains systems for the security of the premises, personnel and stock, in particular securing and alarming premises and undertaking the morning security procedures in line with established company practices.
  • Provides leadership to the entire team, including training and developing and motivating the team to optimise individual and collective work performance.
  • Manages systems as appropriate to ensure the cost effective use of delivery vehicles and staff, in turn ensuring the timely delivery of customer orders and optimum performance.
  • Manages the completion of all checks and documentation required by law on delivery vehicles and ensures that the appropriate documentation is kept on file and available for inspection at all times.
  • Effectively ensures that controls are adhered to for the control of stock levels, ensuring that monitoring of stock takes place in line with the company policies and procedures.
  • Manages systems for ensuring Health and Safety within the DC's, in line with the Company's Health and Safety policy to ensure the health and safety at work of all subordinates.
  • Provides as required management reports on DC activity and delivery performance to ensure that business reporting requirements and timelines are met.
  • Deals as appropriate with customer enquiries and complaints, this may include the escalation of complaints, to ensure a high standard of customer satisfaction is achieved.
  • Maintains up to date and appropriate knowledge, skills and competencies to ensure ongoing satisfactory work performance.
  • Undertakes, as required, other duties in keeping with the general nature of the position.

Benefits include:

  • Employee discount
  • Life Assurance
  • Private Healthcare
  • Company Pension Scheme

Personal Qualities:

  • Previous management experience within Transport and Warehousing.
  • Demonstrates track record of successfully achieving and exceeding targets and objectives.
  • Proven organisational skills and attentive to detail.
  • Analytical skills, ability to produce clear and concise reports.
  • Demonstrates excellent communication and interpersonal skills.
  • Effectively contributes when working in a team environment.
  • Effectively contributes when working in a team environment.
  • Able to accurately follow instruction and Company policy.
  • Strives to achieve consistently high levels of customer service.
  • Experience in successful recruiting.
  • Extensive experience in delegation and supervision.
  • Able to motivate individuals and a team to meet the needs of the business.
  • Innovative and able to put forward ideas to improve the running of the distribution operation.
  • CPC qualification preferred.

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